Tournament Coordinator: Mickelson National Golf Club

After many years, the dream of partnering with golf great, Phil Mickelson, to form his first signature golf course in Canada is now a reality. This private world-class course, situated minutes west of Calgary and nestled in the upscale community of Harmony, features dramatic elevations to entice golfers of every level.

Stretching over 240 acres, this leading-edge facility offers a new benchmark for Alberta golfers, with challenging design, water features and sensational landscaping to reflect the nearby Rocky Mountains. Join Mickelson National Golf Club and enjoy an unparalleled standard of excellence, an engaging community of players and an incomparable golf experience.

Location

Mickelson National Golf Club

Posted

2024-10-30

Deadline

2025-02-15

Job Summary

We are looking for an enthusiastic, highly organized self starter that will be responsible for driving sales of new and existing clients by consistently providing exceptional service to our members and guests. You will work closely with the Head Golf Professional and will be responsible for the smooth operations of all golf events and ensure they’re carried out in a professional manner.

Responsibilities

Coordinate all event details from inquiry, contract, processing payments, finalizing event details and closing events
Working with new and existing clients to identify their needs and ensure a high level of customer satisfaction
Specify staff requirements and coordinate their activities
Maintain meticulous client records to ensure there are no service failures for the events
Meet with guests to discuss event details and give them a tour of the facility
Understand the complex needs of different events and a diverse client base
Coordinate rental needs for the tournaments (power carts, rental clubs, etc.)
Liaises with Superintendent to ensure the course meets clients requirements (special flags, pin placements, hole in one details)
Respond to incoming leads, answer inquiries and send quotes
Identify and solicit new clients
Build and maintain client database
Maintain social media pages
Proactively handle any emerging issues on or before the event day
Conduct post event evaluations from our clients and seek ways to improve customer satisfaction
Directly manage the coordination, set up, and execution of all golf events
Manage outside operation team day of events
Liaises with Pro Shop supervisor to ensure staffing requirements are met for events/tournaments

Qualifications

2+ years in a similar role or related experience
Proficient Office 365 experience is essential (Excel, Work, Outlook, Power Point)
Excellent time management skills
Strong communication skills
Ability to manage multiple projects independently
Excellent customer service skills
Flexible work schedule is essential – early morning, afternoon, evenings, weekends and holidays (especially June & September)
Knowledge of Club Unity and/or Jonas would be an asset
Comfortable speaking in front of large groups (100+ )

Compensation

$40,000 - $60,000 based on experience

Benefits/Perks

Benefits/Perks TBD

Start Date

2025-03-01

Course Website

http://www.mickelsonnational.com

Employment Duration

12 months

Contact Information

Interested candidates are encouraged to submit their resume in confidence to Bruce Rogerson, Head Golf Professional , Mickelson National Golf Club bruce@mickelsonnational.com