Retail Merchandising Manager: Credit Valley Golf & Country Club

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Location

Credit Valley Golf & Country Club

Posted

2025-02-05

Deadline

2025-02-14

Job Summary

The Retail Manager is responsible for managing all retail operations within the Pro Shop, ensuring a seamless and exceptional shopping experience for members and guests. This role oversees purchasing, inventory management, receiving, pricing, merchandising, and sales strategies to maximize revenue and enhance member satisfaction.

Responsibilities

• Retail Management
  • Develop and execute merchandising strategies aligned with member preferences and industry trends.
  • Oversee the selection, purchasing, and pricing of retail inventory, ensuring a diverse and appealing product mix.
  • Monitor inventory levels to ensure product availability, fiscal responsibility, and coordinate regular inventory counts.
  • Create and maintain visually appealing displays that enhance the shopping experience and promote sales.
  • Analyze sales data to identify bestsellers and adjust purchasing strategies accordingly.
• Member Engagement:
  • Provide personalized shopping assistance to members, ensuring exceptional customer service.
  • Actively seek member feedback to identify product preferences and improve offerings.
  • Organize special retail events, promotions, and sales to engage members and drive revenue.
• Team Leadership:
  • Recruit, train, and supervise Pro Shop staff, fostering a culture of excellence and professionalism.
  • Develop training programs to ensure staff are knowledgeable about products and provide exceptional service.
  • Collaborate with the Associate Professionals to optimize staffing levels to drive sales, and support the merchandizing program.
• Financial Management:
  • Prepare and manage the Pro Shop’s retail budget, ensuring alignment with club goals.
  • Track and report key performance indicators, including sales, profit margins, and inventory turnover.
  • Collaborate with the Director of Golf to establish revenue targets and develop strategies to achieve them.

Qualifications

• Proven experience in retail management, preferably within a golf or luxury environment.
• Strong knowledge of merchandising principles and retail operations.
• Excellent interpersonal and communication skills, with a focus on customer service.
• Proficiency in point-of-sale (POS) systems and inventory management software.
• Creative merchandising skills with an eye for detail and trends.
• Strong analytical skills with the ability to interpret sales data and trends.
• Creative mindset with a keen eye for visual merchandising.
• Golf knowledge and experience are strong assets.

Compensation

Annual Salary of 60K+ with the opportunity to earn more based on performance, to be discussed.

Benefits/Perks

• 5-Day per week schedule
• Uniform & Clothing Program
• Benefits

Employment Duration

Full-time, Permanent, 40h/week.

Contact Information

Interested candidates should submit a detailed cover letter and resume in either .PDF or .DOC format to Director of Golf, Jaime Steedman by email at jsteedman@creditvalleygolf.com by the end of day Friday, February 14th.

We thank everyone for their expression of interest and only those selected for interviews will be contacted.

Credit Valley Golf and Country Club is strongly committed to diversity within its community and welcomes applications from racialized persons / persons of colour, women, Indigenous people, persons with disabilities, those within the 2SLGBTQI+ community, and others who may contribute to further diversification of ideas. In accordance with the AODA Act, accommodation will be provided throughout the recruitment process to applicants with disabilities or who require assistance.