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Golf Shop Manager: Blue Ocean Golf Club

Blue Ocean Golf Club is a public 18-hole championship golf course with a full service golf shop, covered practice facility, golf academy, clubhouse and the Blue Ocean Bar & Grill. Located in beautiful Sechelt BC on the scenic “Sunshine Coast,” Blue Ocean offers guests a great golf and culinary experience with exceptional service, stunning scenery, and meticulous course conditioning.
Location
Blue Ocean Golf Club
Posted
2025-01-29
Deadline
2025-02-18
Job Summary

You are a career-minded Golf Professional looking to take on new challenges in golf operations, management and retail. Work closely with the General Manager to ensure the proficient operation of the golf department and all related activities. Ensure company goals of customer service satisfaction, employee teamwork, financial performance and reporting requirements are always achieved.

WORK CHARACTERISTICS

  • Primarily inside work within an office environment
  • Some outside work required
  • Will be required to work different shifts, including regular weekends and evenings
Responsibilities

1. Department Specific Duties 

  • Schedule the Golf Shop and Guest Service teams efficiently, and well in advance.
  • Assist General Manager to manage all golf department activities and employees
  • Maximize revenue potential of the golf operation
  • Promote the club to the public and help grow the game
  • Teach golf to guests with a wide range of age and ability
  • Communicate effectively with management team and team members at all times
  • Ensure that POS system is operational and accurate at all times
  • Manage tournaments and events to a high level
  • Punctuality and professional appearance are daily expectations
  • Assist the General Manager to prepare the department budget
  • Ensure department budget is strictly adhered to, revenue maximized and expenses controlled
  • Ensure proper ordering, receiving and pricing procedures are followed and goals for margins and cost of goods sold are met
  • Conduct monthly inventory counts and reporting is completed punctually and accurately
  • Merchandise the golf shop maintaining an attractive and orderly appearance
  • Communicate with Maintenance department to keep power cart fleet properly maintained
  • Administer golf club rental program
  • Promote the Club throughout the community
  • Attend industry trade shows as required
  • Attend to guest requests and complaints as required
  • Attend/conduct department communication meeting as required
  • Complete additional projects as required for General Manager

2. Guest Experience

  • Create & maintain a welcoming club environment for members and guests
  • Maintain the high standard of guest service expected by members and guests

3. Human Resources

  • Employ personnel that exceed expectations and are suited to working in a golf course environment
  • Orient and train employees to ensure individuals have a complete understanding of the Club’s policies
  • Maintain current departmental manual for the golf department
  • Build an efficient team of employees by taking an active interest in their welfare and development
  • Conduct employee performance appraisals as required
  • Terminate employment of personnel as required
Qualifications

1. Technical Skills and Knowledge 

  • Class A or the right Apprentice Golf Professional in good standing with the PGA of Canada
  • Current First Aid certificate preferred
  • Strong computer skills with POS experience and proficiency in Microsoft Office suite of programs

2. Abilities

  • POS knowledge and programming
  • Business management
  • Superior organization skills
  • Excellent written and verbal communication skills
  • Quick evaluation and decision making
  • Friendly, helpful telephone manner
  • Strong comprehension of the English language
  • Must be able to work in a fast-paced environment and meet deadlines as required
  • Work efficiently in a non supervised position
Compensation

Salary Range $52,000 - $58,240 per year depending on expertise/experience

Plus teaching revenue: 80% of teaching revenue

Benefits/Perks
  • PGA of Canada Dues paid by the club at the end of the year
  • 2 weeks paid vacation in first year
  • Full TaylorMade Staff Player Package as negotiated yearly
  • Modest adidas clothing budget as negotiated yearly
  • 1 complimentary meal per day when working
  • Complimentary stand-by golf/cart/range privileges as per club policy
Start Date
2025-04-01
Employment Duration
Salary Year-Round Salary
Contact Information

Interested candidates are encouraged to submit their resume in confidence to:

Ken Langdon, General Manager

klangdon@blueoceangolf.ca