Head Professional: The Toronto Golf Club - Mississauga, ON

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Location

The Toronto Golf Club, Mississauga, ON

Posted

2023-04-28

Deadline

2023-05-19

Job Summary

The Head Professional is responsible for the day-to-day management of golf operations and services including the Pro Shop, golf instruction, regular and event play, merchandising and related golf operations equipment. As a member of the Senior Management Group, the Head Professional works closely with the General Manager & C.O.O.

This position entails every aspect of the “golf experience” for all members and guests. The Head Professional is expected to be a leader, teacher and role model for all staff and is expected to supervise the efficient day to day operation of the Pro Shop and all golf operations.

Responsibilities

• Develop and deliver an outstanding member and guest experience as per the Club’s standards and expectations.
• Understand, appreciate, and articulate the Club’s deep heritage and its important role in the various aspects of history in Canadian golf.
• Oversee the management and performance of all aspects of the Pro Shop and golf operations and service to ensure the highest standards are consistency maintained.
• Recruit, train, develop, performance manage and provide leadership of all golf operations staff
• Develop and manage the Pro Shop merchandising program, including purchasing, merchandising, sales and internal marketing, inventory management and financial performance.
• Oversee and enforce golf operations policies, procedures, controls, and fee structures to ensure the safekeeping of assets, inventory and resources.
• Develop and oversee golf instruction, clinics, camps and player development programs for all members with ensuring that members from all demographics and golf skill levels are accommodated by the golf program.
• Develop and oversee the Club’s golf calendar and programming that is appealing to all member demographics and skill levels, including children’s golf programs.
• Maintain a visible presence with the golf operations.
• Serve as a staff liaison to appropriate Club committees, including long-range planning committees.
• Work with the General Manager & C.O.O. and CFO with preparation and oversight of the operating and capital budgets, forecasting and monitoring.
• Work closely with the Manager of Golf Course Operations to ensure that appropriate standards and service for agronomy related practices and player care of the golf courses are consistently being maintained.
• Work with the Manager of Golf Course Operations and golf course Architect of Record to develop and plan future capital improvements to the golf courses and practice facilities.
• Provide oversight, monitoring and reporting of play, and pace of play, on the golf courses and ensure the enforcement of all rules and regulations governing the golf courses and practice facility usage.
• Foster and support equity, diversity and inclusion (EDI) within the Club through adoption of the Club’s best practices for an inclusive and equitable workplace.

Qualifications

•  Class “A” member of the PGA of Canada in good standing, with Director of Golf/Head Professional experience.
•  A dynamic, engaged leader with the ability to maintain a strong team by motivating and leading by example.
•  Highly visible leader with a friendly, outgoing personality and focus on member service. A leadership style that lends itself to being the ‘face of the golf experience’.
•  Has excellent communication skills along with the ability to provide direction and expectations, performance feedback and recognition that leads to positive outcomes.
•  Strong business acumen with demonstrated ability to manage all aspects of the golf retail business, including purchasing, merchandising, inventory management, marketing, and financial performance.
•  Strong administrator with excellent organizational skills.
•  Collaborative work ethic with fellow senior managers and the entire Club team.
•  Ability to work collaboratively with the active member-volunteer base at the Club to achieve results.
•  Deep understanding of the Club’s culture, respect and traditions.
•  Highly proficient instructor who is well-versed in the latest club fitting and teaching technologies.
•  Maintain a creditable, professional level of golf ability.
•  Ability to organize and oversee annual golf event fixtures and programs, including participation in the internal marketing and administration of the events and programs.
•  Ability to implement, enforce and maintain all policies, programs, and plans as established and communicated through the COO.
•  Provide support for new member integration and membership retention programs.
•  Maintain and promote a well-respected and professional image within the Club, the industry and community.
•  Provide effective leadership and development in the golf industry in Canada.
•  A keen interest in continuous learning and professional development in the industry.
•  Proficient with Microsoft Office Suite and related software such as Jonas, Golf Genius, etc.
•  A self-starter and results oriented work style combined with excellent communication and interpersonal skills with all the Club’s stakeholders.

Compensation

The Toronto Golf Club will offer an attractive year-round compensation package, commensurate with experience.

The position is expected to commence in December 2023.

Benefits/Perks

To be discussed

Start Date

2023-12-01

Course Website

https://www.torontogolfclub.com/

Employment Duration

Year-round

Contact Information

Qualified candidates are invited to submit their resume along with cover letter expressing their interest in the position to the attention of Mr. John Gravett, General Manager & Chief Operating Officer at jgravett@torontogolfclub.com by May 19, 2023.

The Toronto Golf Club is an equal opportunity employer and we would like to thank all applicants for their interest. All responses will be held in strict confidence. Please note that only candidates under consideration will be contacted.