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Director of Golf: Barrie Country Club

Barrie Country Club is a fully private club, owned by its members, not an individual or corporation. Our family-oriented, member-centric approach allows us to truly differentiate and create a complete country club golf and social experience for members and guests in a friendly, comfortable and welcoming environment.

The traditional style golf course, with its rolling fairways and beautifully manicured greens, provides a first class golfing experience for golfers of all levels and offers an excellent challenge to low handicappers and recreational players alike. We have been welcoming golfing enthusiasts and families for over 100 years.
 
Our well-appointed, full-service clubhouse, from which our guests enjoy sweeping views of the course and open countryside beyond, was newly built in 2007. We offer exceptional dining and banquet amenities, and modern conference and corporate facilities, making the club a venue of choice for popular social events. Located on the northeast side of Barrie, just 5 minutes off of Highway 400, we’re easily accessed from all directions and surrounding areas.

Location
Barrie Country Club, Barrie ON
Posted
2024-08-05
Deadline
2024-08-31
Job Summary

Maximize the Club members and guests' enjoyment of the game of golf through quality, knowledgeable leadership, the delivery of successful events, and the efficient movement of golfers around the golf course.

Job Title: Director of Golf

Reports to: Board of Directors

Works with: COO/CFO, Clubhouse Manager, Golf Course Superintendent

Direct Reports: Head Professional, Golf Operations staff

Compensation: See below.

Responsibilities

Golf course management:

  • Tee time booking
  • Assist and notify members of starting rotation
  • Supervise play in accordance with Club rules
  • Monitor the pace of play and assist members as required
  • Ensure carts are clean, organized and available.
  • Accurate and timely billing of cart fees and other guest charges

Manage Golf Services:

  • Directs staff 
  • Ensures staff training

Retail sales in the Pro Shop:

  • Stay up to date in product knowledge and inventory levels
  • Generate sales
  • Ensure of the proper appearance and cleanliness of Pro Shop
  • Promote and plan markdowns and retail events.
  • Event Coordination and Support
  • Provide guidance and assist the Tournament Coordinator and Head Golf Professional as required
  • Assign tasks at tournaments and for league play

Club Fitting:

  • Assist members with club fitting if required
  • Ensure up to date knowledge of club component variables

 Member instruction:

  • Provide effective instruction to individuals and groups through lessons, clinics and camp programs if required
  • Has a complete understanding of the golf handicap system and instructions
  • Supports the Junior Golf Program including clinics, camps and competitions

Practice facility:

  • Ensure safe practices are followed
  • Ensure facility is well stocked and organized
  • Ensure an adequate ball supply is maintained
  • Administer payments
  • Appropriate application of all Club policies and adhere to the standards as outlined in the PGA of Canada Code of Ethics

Other Responsibilities:

  • Ensure timely communication with COO and / or Board takes regularly in person, by phone, and/or by electronic mail. Inform COO immediately when unusual events and incidents take place at the Club.
  • Work with the department managers in ensuring all guests of BCC (whether members, guests, or events/ tournaments) are provided superior levels of customer service consistent with a BCC service standards.
  • Work with department managers in planning and organizing club events and activities for members and in handling membership requests and complaints and seek input from COO.
  • Oversee the Head Golf Professional to ensure that all golf events have appropriate contract agreement documents and that such documents are organized, signed, up to date with respect to changes and communicated in a timely fashion with the Clubhouse Manager and Superintendent, where appropriate.
  • Ensure proper communication with the Clubhouse Manager, Head Golf Professional and the Superintendent, where appropriate, to ensure that all events/outings and member play at the Club is properly planned and executed in a manner that allows staffing levels to deliver on BCC service model expectations.
  • Work with the Clubhouse Manager and Head Golf Professional to ensure the golf areas and facilities (i.e., pro shop, locker rooms, cart shop, driving range, staging areas, etc.) are cleaned, prepared and ready daily to present the facilities at the highest standards while maintaining costs within BCC’s budgets.
  • Oversee the Head Golf Professional in the management, maintenance, organizing, execution, and reporting on all golf activities and events pertaining to BCC’s Men’s and Ladies’ leagues and members events.
  • Oversee the Head Golf Professional in managing and recording all scoring for member or tournament events and determine winners for each tournament or league / member event as may be required from time to time for prizing or record keeping purposes.
  • Oversee the Head Golf Professional in managing, maintaining, organizing, executing, and reporting on all teaching programs.
  •  Oversee and direct the activities of the Head Golf Professional with respect to scheduling and management of pro shop and back shop / outside services staffing to meet daily service needs in accordance with BCC’s budgets.
  • Ensure proactive monitoring of labour occurs with consideration given to the volume of business on the tee sheet, the use of seasonal salaried labour, weather conditions of the day and anticipated weather in coming days. Where possible, labour should be minimized but not at the sacrifice of providing the required service to members and guests of BCC.
  • Oversee the Head Golf Professional in training and supervision of the Outside Services Supervisor.
  • Oversee and guide the Head Golf Professional in the training and supervision of pro shop stff and back shop attendants.
  • Oversee and work with the Head Golf Professional in inspection, safeguarding, managing, and controlling pro shop inventory and seek input from COO where appropriate.
  • Participate as appropriate in the Club’s joint Health and Safety Committee
  • Document members’ comments, inquiries, issues, and suggestions and ensure a communication is sent electronically or in person immediately in a timely fashion to COO (at minimum bi-weekly).
  • Act as a “Club Leader” at all times, which is required from all BCC managers and salaried employees. A Club Leader is a person who displays a positive attitude at all times, actively and positively contributes to team work and goals, provides a motivational working environment to staff members, keeps other team members in harmony, focuses on the tasks at hand and does not participate in club politics (internally as well as with all members, and their guests), always respects other team members, and always acts in the best interests of BCC.

Key Dimensions I Scope of the Position: 

  • Directs Pro Shop PGA and non-PGA Team Members
  • Directs Golf Services Team Members Key Contacts I Relationships:
    • Country Club management team
    • Golf and Social members
    • Function guests
    • Hourly and salaried staff 
  • Education I Professional Development:
    •  Knowledge of RCGA rules, handicap, course rating system, and the mechanics of the golf play
    • Experience in golf club operations, golf instruction and tournament operations is preferred
    • Ability to proficiently play and teach the game of golf
    • Ability to physically demonstrate various aspects of golf play, such as swing or putt
    • Knowledge of retail cash operations
    • Ability to coordinate various golf activities and events, such as tournaments.
    • Solid interpersonal skills
    • Ability to communicate effectively with staff, members; effective at establishing rapport
    • Computer skills preferable
    • Ability to work flexible hours, including evenings and weekends, particularly in the summer months Physical.
  • Mental & Visual Demands:
    • Irregular hours
    • Be able to bend, swing, stoop, reach or lift up to 25 pounds
  • Working Environment:
    • Working outdoors which results in being exposed to various weather conditions such as heat, rain, wind
    • Prolonged exposure to sun
Qualifications
  • The ideal candidate will possess a strong private club golf operations background having previously been or acted as Director of Golf or Head Golf Professional at a private club.
  • Ideally 5 years or more experience as a Head Golf Professional / Director of Golf at a private club.
  • Strong inter-personal and communication skills working with members at large, Board or committee members, employees, and senior management to continue a harmonious and efficient working environment
  • Proficient with working with member committees and organizing and presenting materials with required background information for committee or Board approval
  • Strong computer skills in Microsoft products as well as knowledge of Jonas Club Management software
Compensation
Salary Range: $90,000 to $125,000
Benefits/Perks
Benefits based on experience
Course Website
http://www.barriecountryclub.com
Employment Duration
Permanent.
Contact Information
Please submit resume to both rcrook@barriecountryclub.com and bpresident@barriecountryclub.com