Retail Manager: Cabot Cape Breton - Inverness, NS

Location: Cabot Cape Breton, Inverness, Nova Scotia, Canada

About Cabot Cape Breton
Located on over a mile of sandy beach along the coast of Cape Breton, Nova Scotia—and nestled between the Atlantic Ocean and the picturesque town of Inverness—Cabot Cape Breton is Canada’s first and only authentic links golf resort. Featuring 46 holes of exhilarating golf, including two acclaimed World Top 100 courses, 72 rooms of award-winning accommodation, 19 luxury Golf Villas, with 24 additional homes currently under construction, and exquisite dining in three on-site restaurants, Cabot Cape Breton is intended to excite and inspire at every turn.

Retail Manager:
We are thrilled that Cabot Cape Breton's retail sales volumes have grow to a point of requiring a knowledgeable, innovative and enthusiastic team member to manage this area of the operation year round.

The Retail Manager will be managing the Retail operations and inventory for two robust golf shops (Cabot Links, Cabot Cliffs), Online E-Commerce, Staff Campus Store, and Corporate Groups On-line portal.

What is it like to work at Cabot Cape Breton?

Check it out here fellow PGA Member Nicole Jordan's summer here:
https://www.instagram.com/reel/ClrUSkONbfp/?igshid=NDk5N2NlZjQ=

Meet some of our Cabot Cape Breton Team Members here:
https://www.linkedin.com/feed/update/urn:li:activity:7018599438877167618/

Location

Cabot Links - Cape Breton, NS

Posted

2023-01-11

Deadline

2023-02-19

Job Summary

The Retail Manager serves to build, develop and grow the retail programs at Cabot Cape Breton’s golf shops and retail outlets. Strategic planning and working closely with Home Office Team, VP of Retail and Partnerships as well as Manager Retail and Operations for Cabot Global continuity in retail offerings.

At Cabot Cape Breton, specifically focused on growing retail revenues and profitability through merchandising, training the retail team, merchandise purchasing, pricing, sales, inventory turnover and inventory control in order to maximize sales revenues and profit margins while minimizing shrinkage issues.

Responsibilities

Core Accountabilities:

• Enhancing the guest retail experience

• Develop a merchandising program which includes an open-to-buy plan, floor plan layouts for each retail outlet, display tactics, merchandise mix, quality and quantity of items purchased, optimum inventory levels, staffing requirements, etc.

• Implementation and role out of RFID tagging program with our vendors, and on existing product.

• Develop and use a merchandising evaluation program which identifies under-performing merchandise sales through the use of financial measurements (inventory turn rates, cost-of-goods sold, sales in $/round, and gross margin), POS system reports, etc. Analyze problem areas and make recommendations to effect the necessary strategic changes.

• Maintain an appropriate level of inventory on hand for each retail outlet, while keeping total inventory under established resort limits.

• Prepare and submit on a timely basis all required monthly, quarterly, and annual operational, financial, budgetary and related merchandise operations reports.

• Work with the Home Office VP Retail and Partnerships, Manager Retail and Operations, the Cabot Cape Breton Director of Golf and General Manager in developing a purchasing budget and implementing on-going open to buy programs throughout the fiscal year.

• Utilize the preferred vendor program developed by Cabot Management Company.

• Develop, implement and follow a new vendor approval process, which allows for new vendors while ensuring that continued use is based upon a profitable and successful implementation.

• Train retail and golf ops teams on sales and merchandising techniques to maximize guest satisfaction, sales levels, and value.

• Recommend markup and markdown strategies and evaluate current display techniques in order to maximize sales, inventory turns and profit margins.

• Serve as a resource to facility management with regard to staff selection, sales training plans, special ordering, company and facility logo development and/or revisions.

• Maintain knowledge of current industry trends through golf industry periodicals and participation in relevant trade associations, organizations and national merchandising events.

Qualifications

Experience and Qualifications & Skills:

• High school diploma.

• Must possess a valid Class 4 driver’s licence and provide a clear driver’s abstract; ability to drive standard and automatic transmission vehicles.

• Commitment to delivering a high level of customer service.

• Enthusiastic, positive, authentic, engaging, and high energy.

• A golf savvy individual with personal guest experiences at acclaimed golf resorts.

• Excellent grooming and personal appearance standards.

• College degree in Marketing, Business or related field preferred.

• 4 years retailing, merchandising experience, preferably in the golf industry.

• Ability to use POS software, Inventory Control Software, other spreadsheets and word processing programs, (Microsoft is preferred) as well as other programs to produce effective and efficient reports.

• Experience and capability in the areas of fiscal management, strategic planning.

• Ability to provide quality written, verbal, and interpersonal communication skills.

• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.

• Positive attitude, professional manner and appearance in all situations.

Compensation

The compensation package is commensurate with experience and additional factors which will include a competitive base salary, sales incentives and benefits

Benefits/Perks