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Assistant Professional/Retail Manager: The Rock Golf Course

The Rock Golf Course, designed by legendary golfer Nick Faldo, has been artfully sculpted on the shores of one of Muskoka’s premier lakes, Lake Rosseau. Utilizing the site’s dynamic topography, the 6649-yard course is carved tight with narrow tree-lined fairways and sloping greens that wind through rock outcroppings, hardwood trees and rolling hills.
Location
The Rock Golf Course
Posted
2024-11-11
Deadline
2024-12-06
Job Summary
The Rock Golf Course is seeking a passionate, personable and highly motivated professional to grow within our team. The Rock Golf Course is seeking a Golf Proshop Retail Manager who is responsible for overseeing the daily operations of the golf pro shop, ensuring excellent customer service and driving sales.
Responsibilities
  • Day-to-Day Operations: Manage the pro shop’s daily activities, including maintaining inventory, processing transactions, handling customer inquiries, reporting, scheduling and working closely with The Rock team.
  • Customer Service: Provide exceptional customer service, answering questions about product and services, and resolving any issues that may arise.
  • Merchandising and Sales: Plan, purchase, coordinate, and merchandise golf products, tracking inventory and sales performances.
  • Inventory Management: Maintain accurate inventory records, restock shelves, and ensure the pro shop is well organized and visually appealing.
  • Revenue & Growth: Identify opportunities to increase revenue, working with the Director of Golf to optimize tee sheet revenues and implementing policies to drive sales.
  • Point of Sale Software: Learn, train, and execute all pro shop functions using the POS Software. Knowledge with Tee-On software is an asset.
Qualifications
  • A background in business and marketing
  • Knowledge of the game of golf
  • Excellent organizational and communication skills
  • Ability to work well under pressure
  • Strong customer service skills
  • Preferred University degree or college diploma in related field
  • Competency with Tee On considered an asset
  • Successfully completed Instructor of Intermediate Golfer Certificate or equivalent
  • High level of knowledge and expertise pertaining to the game of golf
  • Smart Serve Certified
  • Must be computer proficient with experience in excel and word processing
  • Able to multi task and excel in a fast paced work environment
  • Must be able to work flexible work hours including evenings, weekends and holidays
  • May be required to lift, move, carry, pull 50 lbs without assistance
  • Must be able to bend, twist pull and reach over head as required. May be required to stand, sit or walk for extended periods throughout a shift.

If you are passionate about golf and have a knack for retail management, this could be the
perfect fit for you!

Compensation
  • To be discussed. Based on experience $950-$1250 per week.
Benefits/Perks
  • Lodging available
  • Lesson revenue for CPGA certified professional
  • Clothing allowance
  • Meal Discounts
  • Equipment package
  • PGA of Canada dues paid upon year one performance review and commitment to following season.
  • Other perks to be discussed
Employment Duration
  • March – November
Contact Information

Interested candidates are welcome to forward their cover letter, resume and references to:

Kaite Doyle, Director of Golf

Email: kdoyle@therockgolf.com.

We are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process. If you are contacted about an employment opportunity, please advise if you require accommodation.