Assistant Professional: Bally Haly Country Club

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Location

Bally Haly Country Club -100 Golf Course Road , St John's NL

Posted

2024-02-21

Deadline

2024-03-31

Job Summary

The ideal candidate will be responsible to supervise and manage golf operations in the absence of the Head Golf Professional.

All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all Bally Haly members and guests, which will include, but are not limited to checking in golfers, handling cash, maintaining control of the tee sheet, organizing tournaments and leagues, creating a robust junior program, overseeing golf operations, and developing good relationships with members.

Responsibilities

• Manage the practice facility.

• Design the teaching curriculum and customize weekly to suit the skill level of the players to ensure maximum development.

• Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play.

• Responsible for proper cash handling procedures as well as making sure that all standards of operations are being met.

• Maintain control of the tee sheet and collect all guest, cart, and other fees.

• Respond to inquiries and book tee-times for members and visitors, helping them do it online when assistance is required.

• Converse with members and guests in a friendly manner, developing relationships to encourage a friendly environment.

• Focus attention on members and guests needs and remain calm, professional, and courteous at all times.

• Help organize and promote all Club Tournaments and other special events/functions at the Club.

• Oversee all aspects of outside golf operations including the team of staff members, this includes but is not limited to golf cart parking, storage, cleaning, etc.

• Assist on inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas, inventory, etc.

• Notify supervisors of member/guest complaints at the time they occur and resolve customer complaints as soon as possible.

• Perform additional duties as may arise and as may be assigned.

Qualifications

• Excellent communication and organizational skills

• Strong interpersonal and problem-solving abilities

• Highly responsible & reliable

• Ability to work cohesively as part of a team

• Friendly and professional demeanour

• Customer-service oriented

• Strong attention to detail

• Communication skills

• Time management

• Willingness to improve

• Product knowledge

Compensation

Weekly Salary to be discussed

100% Lesson Revenue

Benefits/Perks

• Strong Work/Life Balance

• Flexible Schedule

• Meal Program

• Playing Privileges

• Equipment Package

PGA of Canada Specialization

Teaching

PGA of Canada Specialization

Golf Operations

PGA of Canada Specialization

Management & Leadership

Start Date

2024-05-01

Course Website

http://www.ballyhaly.com

Employment Duration

Seasonal

Contact Information

Please apply in confidence to : Jason Hill at professional@ballyhaly.com