Assistant Golf Professional: City of London - Neighbourhood and Community Wide Services - London, ON
Reporting to the Golf Pro Manager, the Assistant Golf Professional is responsible for the Golf Program including scheduling and promotion of tournaments to members and the public, the Pro Shop including scheduling staff and purchasing merchandise and supervision of staff at both City of London golf courses.
- Location
- Fanshawe Golf Course - City of London
- Posted
- 2023-01-25
- Deadline
- 2023-02-28
- Job Summary
- This position works as part of a team in a public facing fast paced golf environment providing a high-quality golf experience while providing excellent customer service to City of London patrons.
- Responsibilities
-
WORK PERFORMED:
• Manage the golf program and Pro Shop including providing direction to the cashiers, building attendants, outside services staff and food and beverage staff.
• Collect green, cart, membership and merchandise fees.
• Assist with pro shop scheduling to ensure adequate staffing at all times.
• Assist with league, tournament and event preparation including scoring and prizes.
• Be aware of and follow emergency procedures regarding first aid, fire, lightning, tornados, bomb threats and kidnapping.
• Role model excellent customer service for staff and assist with responding to any guest or staff concerns.
• Complete all required paperwork and reports as outlined by Supervisor including injury reports, property damage, and theft.
• Merchandise product and ensure the Pro Shop and immediate grounds are always clean, safe and secure. Report any dangerous situations or damage to the Manager, Golf Pro.
• Schedule tournaments and events and communicate with other golf course staff including Building Attendants, Greenskeeper and Food and Beverage Coordinator.
• Advertise and communicate with the members and visitors to promote club tournaments and leagues. • Be available to teach lessons.
• Demonstrate commitment to anti-racism, anti-oppression, and human rights through practices and interactions with stakeholders, employees and individuals and support programs and initiatives that reflect this commitment.
• Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety.
• Perform other tasks as assigned.
- Qualifications
-
• Experience in a customer service environment with a minimum of two years experience in a supervisory role.
• Professional Golfers’ Association of Canada membership in good standing
• Experience in golf club repair is an asset.
• Cash handling and balancing experience.
• Standard First Aid
• Criminal Record and Judicial Matters Check (CRJMC)
• Smart Serve Certificate
Skills and abilities in the following areas are necessary:
• Knowledge of Royal Canadian Golf Association (RCGA) rules required to settle rule disputes in matches and tournaments.
• Demonstrate ability to use Microsoft Office including word and excel, Point of Sale, and Perfect Mind.
• Demonstrate ability to work in a fast paced environment with the public.
• Demonstrate oral and written communication skills.
• Demonstrate decision making skills.
• Demonstrate interpersonal skills.
• Demonstrate ability to work independently and as a member of a team.
- Compensation
- Competitive wage commensurate with experience
- Benefits/Perks
- Teaching opportunities
- Course Website
- <p><a href="https://london.ca/living-london/parks-facilities/golf-course/fanshawe-golf-course">https://london.ca/living-london/parks-facilities/golf-course/fanshawe-golf-course</a></p> <p><a href="https://london.ca/living-london/parks-facilities/golf-course/thames-valley-golf-course">https://london.ca/living-london/parks-facilities/golf-course/thames-valley-golf-course</a></p> <p><strong><a href="http://www.london.ca/golf">www.london.ca/golf</a></strong></p>
- Employment Duration
- March 15th – November 15th.
- Contact Information
-
Apply in confidence to Rob Vincent, PGA of Canada Head Golf Professional at rvincent@london.ca
Fanshawe Golf Course - City of London
2835 Sunningdale Road East, N5X 3Y7
P: 519.661.CITY(2489) x 4437