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In this course, you will be able to;
 

• Select the right candidate for the role through effective interviewing 
• Design an on boarding process that ensures employees can be successful in their new roles
• Create learning plans for your employees that foster intrinsic motivation and lead to improved job performance
• Manage employee performance through effective feedback
• Explain the disciplinary process from warnings to termination 
• Apply effective training strategies for adult learners

Successful completion of this course for credits is dependent on completion of the course content (approximately 120 minutes in length). The final grade is calculated solely on the knowledge check - an online, multiple choice quiz.  The passing grade for this course is 70%  and those results must be achieved in 3 quiz attempts.

Quiz Reattempt Policy
Learners have a maximum of three attempts to successfully pass the course knowledge check.

If the course passing grade is not achieved after the 3rd attempt, the learner will receive a grade of "Not Yet" and not receive credit for this course.

"Not Yet" Policy
 

Any learner who does not meet the equivalent passing grade, does not meet the late policy, resubmission policy, missed time policy or contravene the Academy Integrity policy in a given course will receive no credit ("Not Yet") for that course.

Any learner that receives a "Not Yet" grade and is choosing/required to re-take the course will be able to do so at 50% cost of the course registration fee.

Refund Policy for Online Courses – Asynchronous:

Within 7 days of registration – full refund
Within 30 days of registration – half refund of the course
After 30 days of registration - $0 refund"

*any member who is 50% or more through a PGA Training Academy course will receive a $0 refund. 
*any failing grade for a course will receive a $0 refund.  

For a detailed list of all PGA Training Academy Policies, please visit https://www.pgaofcanada.com/trainingpolicies