Education & PAT Schedule

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Name: Successful retail: From buying to selling
Type: PGA Training Academy
# Registered: 363

Course Category: Golf Operations
Credit Value: 2
Cost: $300
Delivery Method: Asynchronous eLearning
Course Duration: Approximately 90-120 minutes to complete
Course Availability: All Year

Welcome to this module on merchandise retail in the golf shop! As a member of the golf shop team, you play a vital role in the success of retail operations, which are often a significant revenue stream for golf facilities. This course will provide you with the essential knowledge and skills to succeed in the retail environment, focusing on key aspects such as shop layout, merchandise selection, pricing strategies, and effective displays.

Course Learning Outcomes

By the end of this course you will be able to:

• Designed a shop layout to maximize customer traffic and sales
• Plan purchases with consideration of budget and target audience
• Receive and prepare an order for sale
• Use strategic mark ups and mark downs to maintain profit margins
• Present merchandise in a way that makes it easy for the customer to shop
• Display merchandise to maximize sales

Evaluation Methods

Successful completion of this course for credits is dependent on completion of the course content (approximately 90-120 minutes in length). The final grade is calculated solely on the knowledge check - an online, multiple choice quiz. The passing grade for this course is 70% and those results must be achieved in 3 quiz attempts.

Course Policies

Quiz Reattempt Policy
Learners have a maximum of three attempts to successfully pass the course knowledge check.

If the course passing grade is not achieved after the 3rd attempt, the learner will receive a grade of "Not Yet" and not receive credit for this course.

"Not Yet" Policy

Any learner who does not meet the equivalent passing grade, does not meet the late policy, resubmission policy, missed time policy or contravene the Academy Integrity policy in a given course will receive no credit ("Not Yet") for that course.

Any learner that receives a "Not Yet" grade and is choosing/required to re-take the course will be able to do so at 50% cost of the course registration fee.

Refund Policy for Online Courses – Asynchronous:

Within 7 days of registration – full refund
Within 30 days of registration – half refund of the course
After 30 days of registration - $0 refund"

*any member who is 50% or more through a PGA Training Academy course will receive a $0 refund.
*any failing grade for a course will receive a $0 refund.

For a detailed list of all PGA Training Academy Policies, please visit https://www.pgaofcanada.com/trainingpolicies

Registration is only available to PGA of Canada members.

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